With all of the options to book your travel needs, why should you go through Atlas Cruises & Tours?
Here’s why:
Your On-Going Consultant & Advocate
Your travel agent is your planning consultant. Agents are service providers who give you their time and expertise, and are with you from the moment you begin planning your trip until the day you get home, all at no additional cost to you. You have a job, a family and other things to worry about. Let a travel agent spend the hours needed to research your trip to ensure you are getting the best value, while creating a memorable trip.
How many of you have booked online and then had to make a change or had a question? How hard was it to get a “live” person familiar with your reservation? Did you spend valuable time on hold and transferred from one person to another to try to get assistance? Did you insure your purchase? Stuck at the airport? Lost luggage? Questions about what to pack? One call to your travel agent/advocate, and they can assist you with even the smallest details.
Prefer to book on your own? Atlas offers many online booking options for tours, cruises and vacations with one key difference…we assign an experienced agent to each online reservation and give clients a direct toll-free line to this agent, so if you need help, it is just one quick phone call away.
Complete, Non-Biased Information at no Additional Charge
Travel agents have complete access to all airlines and travel suppliers, unlike going to an individual web site that only provides limited information on specific products. We can give you the largest selection of packages to each destination of interest, while shopping for the most recent promotions to ensure you are getting the best prices. We also have years of consumer feed back so we can point out the best companies to travel with.
Has an airline ever made a last minute schedule change you were not aware of? Did you know that at times prices can drop on a cruise before you depart on your trip and you can pay less than the original booking price? Your agent always checks on your reservation to make you aware of any changes. Working with your travel agent can keep you informed, saving you time and effort.
Travel Agents Build Relationships
Travel agents build long-term relationships with their clients & suppliers, similar to accountants, lawyers or financial planners. A travel agent becomes very familiar with your likes and dislikes, as well as budget and special needs to ensure each vacation is a memorable experience. Travel agents also build long term relationships with travel companies. Atlas has built strong relationships with key suppliers over the past 18 years. These relationships can be invaluable if a problem should arises with a reservation, where exceptions and solutions can be made to accommodate a client. A hotel chain for example may not do a favor for an individual, however for a travel company that books hundreds of clients per year, exceptions and solutions come easier. Supplier relationships can also at times give agents access to better amenities for their clients including upgrades, better pricing and package inclusions.
Knowledge Goes Beyond the Basics
Our experienced travel agents can offer advice on a much broader range of expertise. On average, travel consultants at Atlas Cruises & Tours have been in the business for over 25 years and have traveled to places around the world. Questions such as “Can I arrange a private tour in Paris”, “Do I need a Visa for a particular destination?” and “Does anyone offer culinary experiences in Italy?” are questions that can be answered by an experienced agent. Keep in mind there is no additional cost for using a travel agent’s expertise. Our agents participate in monthly educational seminars both destination and supplier specific, to make sure they are aware of the latest products and offerings in the industry.
Personal Information is Safe, Secure and Stored to Save You Time
Our agents have a secure profile on each client. Your personal information such as your travel memberships, payment details, etc… is stored in a secure database and can be retrieved for each reservation saving you time and effort. Our agents can also assist you in setting up new frequent flyer accounts and other memberships as needed. Passport lost or stolen while you are away? For all clients that travel abroad, we will have the information on hand to assist you in replacing your travel documentation. Whenever possible, we also pre-arrange your airline seating and any special needs as noted in your record.
Enhance Your Travel Experience
Our travel agents have a large selection of tour and cruise departures that include extras such as complimentary transfers, onboard credits, highlight dinners, shore excursions and more. Celebrating a birthday or anniversary while away? Our agents can help make special arrangements for cakes, decorations and more. For repeat clients, we always make sure to have a flower arrangement, gift or their favorite bottle of wine waiting for them upon arrival.
Let us show you the Atlas Difference!
