Holland America Line guests who purchase Cancellation Protection Plan (CPP) can cancel their cruise for any reason whatsoever to receive a refund of up to 90 percent of the cruise fare paid. Two variations of the plan allow cancellation of a cruise up to 24 hours prior to the cruise or cruisetour departure for Standard CPP and right up to departure for CPP Platinum.
For most sailings, Holland America Line’s standard cancellation policy allows guests to cancel in writing without penalty up to 76 days prior to the departure date.
Two Levels of Cancellation Protection
Standard CPP reimburses 80% of eligible amounts paid for cancellations for any reason up to 24 hours prior to the cruise or cruisetour departure. Plus, the plan provides an additional $500 liability (for a total of $600) for lost, damaged or delayed baggage.
CPP Platinum features a 90% refund upon cancellation for any reason prior to departure. Other benefits for the expanded plan are increased baggage protection for lost or damaged luggage up to $1,600 total, delayed baggage coverage up to $1,100, trip interruption protection if a guest must return home unexpectedly and trip delay coverage.
Medical coverage under the plan provides for emergency medical expenses for illness or injury first occurring during the voyage, emergency medical evacuation and 24-hour emergency hotline assistance for legal, passport, cash transfer, medical and documentation assistance.
Both plans are available to U.S. and Canadian residents and must be purchased at the time of deposit. The cost varies by cruise fare and is non-refundable. For example, CPP pricing for a guest paying up to $1,000 per person for a seven-day Caribbean cruise would be $79 for Standard CPP and $99 for CPP Platinum.
Holland America Line’s fleet of 14 ships offers nearly 500 cruises to 320 ports in more than 100 countries, territories or dependencies. Two- to 108-day itineraries visit all seven continents, and highlights include Antarctica, South America, Australia/New Zealand and Asia voyages; a Grand World Voyage; and popular sailings to ports in the Caribbean, Alaska, Mexico, Canada/New England, Europe and Panama Canal. A 15th ship, ms Nieuw Amsterdam, is scheduled to join the fleet in 2010.
Fleetwide, the company features Signature of Excellence enhancements, a commitment totaling more than $525 million, that showcase the Culinary Arts Center presented by Food & Wine magazine — a state-of-the-art onboard show kitchen where more than 60 celebrated guest chefs and culinary experts provide cooking demonstrations and classes — Explorations Cafe powered by The New York Times, teens-only activity areas and all new stateroom amenities highlighted by flat-panel TVs and plush Euro-top Mariner’s Dream Beds.
World’s Leading Cruise Lines
The highest-rated premium cruise line in the world, Holland America Line is a member of the exclusive World’s Leading Cruise Lines alliance, which also includes Carnival Cruise Lines, Princess Cruises, Cunard Line, Seabourn Cruise Line and Costa Cruises. Sharing a passion to please each guest and a commitment to quality and value, these lines appeal to a wide range of lifestyles and budgets. The World’s Leading Cruise Lines offer exciting and enriching cruise vacations to the world’s most desirable destinations.
