With the well-being of the guests, crew and cast members being a top priority, and in line with direction from the U.S. Centers for Disease Control and Prevention, Disney Cruise Line Extended their Suspension of All Departures Through April and Select Disney Magic and Disney Wonder Sailings in May. Guests that were scheduled to cruise on any sailing that has been cancelled were either entitled to a full refund, or a future cruise credit.
Sailings are cancelled aboard the Disney Fantasy through April 24; the Disney Dream through April 30; the Disney Magic through May 9; and the Disney Wonder through May 12.
Additionally, as previously shared, based on the conditional sail order provided by the U.S. Centers for Disease Control and Prevention, Disney Cruise Line must cancel sailings longer than 7 nights.
Guests booked on affected sailings who have paid their reservation in full will be offered the choice of a cruise credit to be used for a future sailing or a full refund. Guests who have not paid their reservations in full will automatically receive a refund of what they have paid so far.
For sailings through Aug. 31, 2021, Disney Cruise Line is temporarily extending final payment until 60 days prior to sailing for Guests booked in unrestricted stateroom categories. This means that those Guests who have not yet reached their final payment due date can wait until up to 60 days prior to sailing to pay for their cruise vacation. Onboard cruise activities can be scheduled within your Castaway Club booking window once final payment is received. In addition, they are temporarily relaxing their cruise cancellation fee schedule for sailings through Aug. 31, 2021
How much is a Disney Future Cruise credit?
Disney Cruise Line is affected Guests who have paid their reservation in full the choice of a 125% future cruise credit* to be used for a future sailing prior to May 31, 2022 to be used for a future sailing within 15 months of their original sail date, or a full refund. The future cruise credit is calculated based on the base cruise fare. The FCC is applied per person and is non-transferable, non-refundable, and has no cash value. Those that already accepted a future cruise prior to that date will not be eligible for the additional 25% future cruise credit. The credit has automatically been added to a guests’ account and can be applied as a payment option when booking a new reservation. Guests that have not paid their reservations in full will automatically receive a refund of what they have paid so far.
What happens to other things I had purchased for the cruise?
Port charges and taxes will be refunded. Also, add on items such as pre or post hotel accommodations, travel insurance, transfers, specialty dining or shore excursions, will be refunded back to your credit card and will need to be re-purchased for the new reservation.
Can I use the future cruise credit for an existing reservation?
No. The only way to use an FCC is for a new reservation.
Can I used the future cruise credit as a deposit for my next Disney cruise?
No. You will need to place a deposit on the new sailing and then the FCC will be applied to the reservation.
What if the new cruise selected costs less?
If there are any funds left from the future cruise credit once the new reservation is paid in full, the remaining credit will be applied to a ship board account as a non-refundable onboard credit.
Can I use my future cruise credit with a travel agent?
Yes! Even if you booked direct with Disney before, you can redeem your future cruise credit with a travel agent. Remember it does not cost anything additional. Book with us and not only will you receive an onboard credit as a thank you, but you can feel confident that you will get the best pricing since we have our free cruise price alert system in place. Browse Disney Cruise 2021.
Does Disney Cruise Line offer cancel for any reason insurance?
If you cancel your trip for a non-covered reason and have purchased the Disney Cruise Line vacation protection plan, you will receive a future cruise credit up to 75% of the cancellation fee amount to apply towards a future Disney cruise. Credits are valid for 1 year from issue date and are not transferable and have no cash value. To be eligible for credits, notification of cancellation must be given to Disney Cruise Line prior to the ship’s departure and a cancellation claim must be filed with Aon Affinity Travel Practice. Certain restrictions may apply.
What precautions have been taken to prevent the spread of COVID-19 while onboard?
What is Disney doing to help Disney Cruise Line consistently receives among the highest public health inspection scores and has health and safety protocols in place. They are also implementing a comprehensive plan that outlines protocols for managing illness and have implemented elevated cleaning & sanitation levels in light of COVID-19. This will include a health screening completed by all Guests and Crew Members to check for illness before they board the ship; discontinuing self-service at buffet locations and hand-washing stations, as well as sanitizing wipes conveniently located throughout our ships.
How do I redeem my Disney future cruise credit?
We’ve designed a simple Disney future cruise form to get you started.
The information above is accurate as of January 26, 2021. Please note that this information Disney cruise policies can change at any time for any reason; with or without notice.
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